Summary

A large global bank partnered with Promon to protect its mobile banking application from increasing threats, including reverse engineering and malware. With millions of customers relying on the bank’s app for daily transactions, securing customer data and ensuring regulatory compliance were top priorities. The company needed a mobile application security solution that provided cutting-edge protection against emerging security threats, while being easy for a decentralized global developer team to implement.

Company profile

The bank provides a wide range of financial services to millions of customers worldwide, including banking, loans, and credit products. With offices around the globe, the bank operates under stringent financial regulations including GDPR, PSD2, and PCI DSS. With its high profile and extensive mobile applications for customers, the bank faces complex cybersecurity threats. While the company has a highly talented internal cybersecurity team, they wanted a product that offered industry-leading mobile application security.

The challenge

The bank’s mobile application for users was a prime target for attacks and malware designed to hijack customer accounts and intercept sensitive data. The bank needed a comprehensive solution to prevent fraud, protect customer data, and ensure compliance with international regulations. In addition, the bank needed a solution that was robust enough to protect users on phones from every region, yet simple enough to be implemented by regional staff with varied levels of expertise, ensuring that every device was protected without disrupting the end user experience. As they operate globally, the customer also wanted a solution that allowed them to customize their protections to comply quickly with changing local privacy and banking regulations

Promon's solution

  1. Real-Time Threat Monitoring: Promon implemented advanced threat monitoring to detect and neutralize attacks such as malware and reverse engineering in real-time with Run-time Application Self-Protection (RASP).
  2. App Hardening: The mobile app was protected with advanced encryption and app hardening techniques to prevent tampering and unauthorized access.
  3. Compliance Automation: Promon’s solution helped the bank automate compliance processes, ensuring adherence to regulations such as PSD2, GDPR, and PCI DSS.

Results

In financial services, data security is paramount and yet must be implemented without sacrificing performance or customers’ real-time ability to complete trades, check balances, or conduct transactions. The bank implemented Promon SHIELD®, the industry’s leading app shielding solution designed to protect mobile applications at both runtime and at rest. The company was able to secure its app against malware, tampering, and reverse engineering, while meeting the mobile application security requirements of dozens of global regulations. Promon SHIELD® provided the simple, streamlined implementation that allowed a diverse group of bank employees to stand up the application in minutes and provide comprehensive protection across operating systems, devices, and more to seamlessly meet the needs of a truly global customer base.