Summary

A leading technology company known for its cloud-based solutions must enhance mobile app security to keep up with increasingly sophisticated phishing attacks and evolving regulations. After seeing the high product quality and customized support, Promon offered when they incorporated Shield as part of a larger partner software package, the company turned to Promon for a solution that would provide robust mobile application protection while safeguarding compliance across regions.

Company profile

The company provides a cloud-based platform serving millions of users across industries, making it a high-profile target for cybercriminals. The company offers some of its customers mobile applications as part of its larger package and wants to ensure that end users, client companies, and IT support organizations configuring applications have the tools they need to stay safe from cyber threats. As a global company, it operates under strict regulations, including GDPR and ISO27001, with the need to protect sensitive customer data in mobile applications or risk fines, reputation damage, and more.

The challenge

The company’s mobile apps offered to client companies were increasingly targeted by phishing attacks and other cyberthreats, with the risk of data breaches from unsecured endpoints. For a leading global firm, the security of its mobile offerings was vital to securing customer confidence and end-user support. Additionally, the company needed a solution that protected against these threats and ensured compliance with international data protection regulations. Since clients or intermediary IT support often configured these applications, they needed a solution that was easy to configure, consistently updated, and deployable without impacting the end-user or developer experience.

Promon's solution

Initially, the company purchased Promon’s application shielding solution as part of a larger partner suite. After experiencing high-quality support and products offered by Promon, the company invested directly in-app shielding for:

  1. App shielding and hardening: Promon implemented multi-layered app shielding, ensuring the company's mobile apps could resist reverse engineering and tampering attempts.
  2. Phishing detection and secure user authentication: Promon integrated real-time phishing detection tools to block malicious URLs and phishing attempts aimed at users. Shield also offers strong authentication to protect user access and reduce the risk of unauthorized login attempts.
  3. Ease of installation: As a global company deploying solutions to customers worldwide, the customer needed a solution that was easy to install, device agnostic, and worked seamlessly without slowing down performance or development cycles.
  4. Thought leadership: Emerging technologies create new threats, and the company has relied on Promon to help provide expert guidance and cutting-edge research that informs its strategy and technology stack to defend against threats introduced by new tools, such as AI.

Results

The company implemented Promon SHIELD®, the industry’s leading app shielding solution designed to protect mobile applications at runtime and rest. By using Promon SHIELD®, the company was able to protect its customer-focused applications against threats such as reverse engineering, tampering, and malware. The solution offered protection against various threats, while the flexible deployment supported customers with simple configurations that allowed them to maintain excellent performance without sacrificing security.